# RewardsPilot for care providers: points on care-staff payroll, agency invoices and supplies Figures from members in the sector, 2026-10-01. A care provider's largest cost by far is its staff: a monthly payroll that can be ten times its supplier bills, plus agency staff on invoice. Funded through CrestPay under the RewardsPilot programme, wages and PAYE earn 4 RewardsPilot points per £1. A provider with £138,000 a month of payroll earns 552,000 points a month on it. ## The bills that earn - Care-staff payroll through CrestPay - Agency staff invoices - Food, medical and cleaning supplies - Utilities and property costs - PAYE bills ## What members in the sector do - A residential care member stated £138,000 a month of payroll and £15,000 of supplier spend on joining. - Care, pharmacy and health members put supplier invoices through within their first weeks. Figures are RewardsPilot members' own, rounded, with no business named. ## A typical month | Supplier bills | Payroll | HMRC bills | Eligible spend | Points a month | Points a year | Or cash a month | |---|---|---|---|---|---|---| | £15,000 | £138,000 | £35,000 | £188,000 | 752,000 | 9,024,000 | £5,640 | A month of £15,000 supplier bills, £138,000 payroll and £35,000 HMRC bills is £188,000 of eligible spend: 752,000 points a month, 9,024,000 a year, or £5,640 a month as cash. At 4 points per £1 of net spend; each point is one airline mile. Avios calculator: https://www.rewardspilot.co.uk/miles/avios-calculator ## Questions ### Do agency staff invoices count? Yes. An agency's invoice is a supplier bill, paid by bank transfer against the invoice with its reference. ### Is CQC-regulated care eligible? Membership is open to any VAT-registered UK business with genuine corporate expenditure. Care providers that are not VAT-registered should ask; the programme's eligibility rules are set out in the Programme Rules. ### How does a care provider earn points with RewardsPilot? By paying the bills it already pays through the programme: supplier invoices, payroll through CrestPay, and HMRC bills such as VAT and PAYE. RewardsPilot invoices the business, pays the bill on its behalf, and credits 4 RewardsPilot points per £1 of the net amount when the invoice payment clears. ### Does the supplier or HMRC know the difference? No. The payee is paid by bank transfer with the business's own reference, on time: RewardsPilot's invoice is due one day before the bill's pay-by date. ### What are the points worth? Each point transfers to one airline mile, Avios included, for flights, upgrades, hotels and car hire. Or the business sells them back for cash at 3% of the spend behind them, paid within 24 hours. Points never expire. ### What does it cost? There is no subscription or set-up fee for qualifying clients. RewardsPilot's invoice carries VAT on its service; for a VAT-registered business using it for taxable activities that VAT is intended to be recoverable through the normal VAT return, subject to its own position. This is not tax advice. Request a call: https://www.rewardspilot.co.uk/request-a-call · Apply: https://www.rewardspilot.co.uk/apply --- Canonical URL: https://www.rewardspilot.co.uk/for/care Markdown version: https://www.rewardspilot.co.uk/for/care.md Last reviewed: 2026-10-01 Contact: info@rewardspilot.co.uk · 0161 850 2526 YTY LTD trading as RewardsPilot, company number 11880920. Payroll services provided under company number SC576748.