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Delete your account

YTY LTD trading as RewardsPilot

1. How to request deletion

You can ask us to close your RewardsPilot account in either of these ways:

  • In the RewardsPilot app, go to Account → Delete account.
  • Email info@rewardspilot.co.uk from the email address registered on your account.

2. What happens next

  • Sign-in to your account is disabled once we receive your request.
  • Your account is closed within 30 days.
  • Invoices and identity records are retained for the period required by law (see our Privacy Policy, Data Retention).
  • Any unredeemed reward points are forfeited on closure unless redeemed beforehand — redeem or contact us first if you want to use them.

3. Questions

If you have questions about deleting your account, email info@rewardspilot.co.uk.