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Recording RewardsPilot payments in Xero or QuickBooks

From RewardsPilot's VAT treatment letter · 1 October 2026 · By the RewardsPilot team

A bill paid through RewardsPilot produces two invoices: the supplier's original VAT invoice, and RewardsPilot's separate VAT invoice for its service. Record both, record the payment to RewardsPilot, then clear the supplier's invoice through a RewardsPilot clearing account when the supplier is paid. Both VAT amounts stay separately identifiable.

The example

A supplier invoices the business, and the business elects to pay it through RewardsPilot.

NetVAT at 20%Total
Original supplier invoice£5,000£1,000£6,000
RewardsPilot invoice (its service, on the £6,000 payment)£6,000£1,200£7,200

Two invoices, two supplies

The supplier invoice should be entered into the accounting software in the normal way, against the original supplier, using the appropriate VAT treatment for that purchase.

The RewardsPilot invoice should be recorded separately against YTY LTD trading as RewardsPilot, using the appropriate service/expense account and VAT treatment agreed with your accountant.

The accounting records therefore recognise two separate invoices relating to two separate supplies:

The original £6,000 supplier invoice for the underlying goods or services.

The £7,200 RewardsPilot invoice for the separate services provided through the RewardsPilot programme.

How the original supplier balance is settled

If £7,200 has been paid to RewardsPilot rather than £6,000 directly to the supplier, how do I prevent the original supplier invoice from continuing to show as unpaid?

The supplier invoice should not simply remain permanently outstanding. Once RewardsPilot executes the £6,000 payment to the supplier on your behalf, the accounting records should reflect that the original supplier liability has been settled through the RewardsPilot payment process. For example, in software such as Xero, an appropriate RewardsPilot payment or clearing account can be used to maintain the audit trail.

A typical accounting flow

  • Step 1 – Record the supplier invoice. Enter the original £6,000 supplier invoice as normal.
  • Step 2 – Record the RewardsPilot invoice. Enter the separate £7,200 RewardsPilot VAT invoice against YTY LTD trading as RewardsPilot.
  • Step 3 – Record the payment to RewardsPilot. Record the £7,200 leaving your normal business bank account and allocate/reconcile it appropriately against the RewardsPilot transaction.
  • Step 4 – Record settlement of the supplier. When RewardsPilot executes the £6,000 payment to the original supplier, record the corresponding movement through the RewardsPilot/clearing account and allocate it against the original £6,000 supplier invoice.
  • Step 5 – Reconcile the transaction. The clearing account can then be reconciled against the RewardsPilot payment record and supporting documentation.

The end result should show the original supplier invoice as settled, rather than leaving an artificial creditor balance suggesting that the supplier remains unpaid.

At the same time, the RewardsPilot invoice remains separately recorded because it relates to the separate service supplied by RewardsPilot.

Original supplier invoice → RewardsPilot transaction → payment executed to supplier → supplier liability settled. The RewardsPilot invoice and associated VAT remain separately identifiable.

The above is an illustrative accounting treatment rather than prescribed accounting advice. Accounting systems, VAT schemes and individual circumstances differ, so clients should agree the appropriate nominal accounts, VAT codes and reconciliation method with their own accountant.

This is not a duplicate VAT claim

  • The £1,000 VAT on the original supplier invoice relates to the underlying goods or services supplied by the original supplier.
  • The £1,200 VAT on the RewardsPilot invoice relates to the separate commercial services supplied by RewardsPilot.
  • They arise from different supplies and different VAT invoices. The business should account for each transaction separately and any input VAT recovery remains subject to its normal VAT entitlement and individual circumstances.

Support for your accountant

As part of our Corporate Membership and Business Services Ecosystem, clients have exclusive access to complimentary VAT and tax support. We would be more than happy to speak directly with your accountant, explain the commercial structure and provide the relevant supporting information so that they can assess the treatment properly.

Questions

How do I record a RewardsPilot payment in Xero?

Enter the supplier's invoice as normal. Enter RewardsPilot's VAT invoice separately against YTY LTD trading as RewardsPilot. Record the payment to RewardsPilot from the bank. When RewardsPilot pays the supplier, record the movement through a RewardsPilot clearing account and allocate it against the supplier's invoice, then reconcile the clearing account.

Why are there two invoices?

The supplier's invoice is for the goods or services supplied to the business. RewardsPilot's invoice is for its own service, Corporate Membership and Business Services Ecosystem. They are two separate supplies, each with its own VAT invoice.

Is the VAT being claimed twice?

No. The VAT on the supplier's invoice relates to the goods or services; the VAT on RewardsPilot's invoice relates to RewardsPilot's separate service. They arise from different supplies and different VAT invoices, and each is accounted for separately, subject to the business's normal VAT entitlement.

Does the supplier show as paid?

Yes, once the settlement is recorded through the clearing account. The supplier invoice ends up settled rather than sitting as an artificial creditor balance.

Does this work in QuickBooks, Sage or FreeAgent?

The same five steps apply in any double-entry accounting software: two invoices, one bank payment, and a clearing account to settle the supplier. The names of the accounts and VAT codes are for your accountant to set.

What does the business earn on the bill?

4 RewardsPilot points per £1 of the bill's net amount. On the £6,000 example, 24,000 points, credited when RewardsPilot's invoice is paid and clears.

Questions from your accountant? We will speak to them directly.
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See also: how to pay supplier invoices · what is a VAT invoice · what is VAT.